At Gentle Genie, our passion is Oriental and Specialty Rug Cleaning. We service all Mission Viejo, Orange County we offer pickup and delivery and superior cleaning, but we also provide more than one cleaning method and other services upon request that helps ensure that you and your family will be able to enjoy your rug for many years and even many generations!
Our unique 8-step cleaning process will have your rugs looking like the first day you brought them home. We also provide repair services. Some simple repairs we are even capable of doing ourselves but will always refer difficult repairs to our most qualified expert associate. We can prepare your rug for storage if you like to remove them from your floors occasionally, for instance in the summer months or when you are traveling. At Gentle Rug Care our client's satisfaction is our number one priority. Give us a call today at 951-244-7268 and experience the Gentle Genie difference.
Immersion Method For Rug Cleaning
This is the method that is recommended for most Oriental and Specialty Rugs. This is what our eight-step process is all about. It mimics the river washing done for hundreds of years in these rug's countries of origin.
Our Full Immersion Hand-wash is a process consisting of many steps. It begins with 'Dusting and Beating.' The rug is first turned upside down on a screen and beaten from the back to eliminate all dry grime, dust, and debris. The rug is after that switched face up to vacuum whatever has lodged at the tips of the pile. If the rug is a delicate vintage or is in endangered condition, it will be secured strongly between two pieces of screen to stop additional loss of pile. Your rug will be cleaner of loosened dust and sand than it has actually ever been. Rugs are dusted up until no more particles are ejected - often a taking hour or more! To make sure colors in the rug fast, a 24-hour test for dye run is executed. If colors have the potential to run, the washing procedure is readjusted so that dye transfer will not take place. When washing obviously damaged or unstable ends, there is specific care given to these areas. Only after stabilizing delicate areas does the real complete immersion hand-wash take place. The rug is immersed in water in a washtub where it is agitated (or hand-brushed when it comes to fragile antique rugs) using all-natural soap. Both sides of the rug are agitated, working soap deep into the rug's fibers. A neutral, light, pure solution that does not take out the natural oils and lanolin from the wool, is used.
A good pad keeps the rug from shifting, curling, and wrinkling which are safety hazards but can also cause uneven wear to your rug. It also acts as a shock absorber to prevent wear. A good pad can help protect the underside of your rug from dirt and debris that can travel up through the foundation into the fibers. You should never use a “rubber” or synthetic pad which can become sticky, attract dirt, and can decompose over time causing damage. We offer high-quality felt padding which is the type that is recommended by industry experts and consumer groups.
Why Choose Gentle Genie Rug Care
- Family Owned & Operated
- Top Quality Service
- Environmentally Friendly Products
- State Of The Art Cleaning Equipment
- Licensed & Highly Trained Personnel
- Upfront Low Pricing
- 5-Star Google and Yelp Customer Reviews
- We Are Always On-Time
Some rugs have been given a “tea wash” to tint the rug and/or fringe to give it an antiqued look. Sometimes this wash is not stable and is removed when the rug is washed or cleaned. We will advise you if we believe your rug has had this treatment during pre-inspection and can reapply this “tea wash” if it is removed during the cleaning process or was removed from a previous cleaning if you prefer this look.
More About the Gentle Genie Oriental Rug Cleaning Family
Gentle Genie Oriental Rug Cleaning is a family-owned business serving the Mission Viejo, California area. We specialize in domestic and imported rug cleaning services. Our unique 8-step cleaning process sets us apart from our competition. From Persian rugs to Chinese wool rugs, we clean and repair them all at affordable rates. Our local technicians are always on time, we will pick up and deliver your rugs to you. Call us today at 951-244-7268 to schedule.