Welcome to Gentle Genie Rug Care – Southern California’s Trusted Choice for Rug Washing by Hand

This method is recommended for most Oriental and Specialty Rugs. Our eight-step process mimics the river washing done for hundreds of years in these countries of origin.

Even if your rug is not soiled, it can still benefit from periodic dusting between cleanings. Dry soil can act like sandpaper on a rug’s fibers, causing wear and reducing lifespan. Dusting also removes many irritants that affect everyone, especially those with allergies. If your rug only needs a professional dusting, we can do that!

We have access to experts who can repair damage to fringes and piles, such as tears, holes, missing fringes, loose backings, bindings, dye problems, moth damage, and more. We will get a number of quotes and facilitate the process of having your rug repaired. You would be amazed at what these expert are capable of accomplishing!

We can prepare your rug for storage if you like to remove them from your floors occasionally, for instance in the summer months or when you are traveling. This is done by cleaning, thoroughly drying, applying insect retardant, and wrapping in plastic or tough synthetic paper. We recommend that you store you rug in a clean dry place that is free from insects, rodents and other pests and that you check your rug periodically. We also offer storage for your rug at our facility.

Adult Moths and Carpet Beetles do not damage rugs but they do lay eggs in undisturbed areas of your rug such as under a couch, table or bed or a rug stored in a closet or attic. These eggs hatch into larvae that are so small as to be almost unnoticeable and it is these babies that feed on animal fibers such as silk and wool or on food stains and causing considerable damage. We have products to kill existing moths and products that help retard infestation. We also recommend that you disturb any idle areas by vacuuming both sides of a rug or having your rug dusted professionally at least every six months.

Some rugs, especially delicate ones such as silk or jute, whose dyes are unstable, or made from a manmade fiber such as Art Silk, Banana Silk, or processed Bamboo, may not be able to be washed using our Immersion Cleaning. For these rugs, we offer several different dry cleaning methods developed especially for area rugs to achieve similar results. We still thoroughly dust and groom your rug when using these methods.