Privacy Policy

This Privacy Policy governs the manner in which Gentle Genie Rug Care collects, uses, maintains and discloses information collected from users (each, a “User”) of the gentlegenierugcare.com website (“Site”). This privacy policy applies to the Site and all products and services offered by Gentle Genie Rug Care.

Personal identification information

We may collect personally identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Aggregated Statistics

Gentle Genie Rug Care may collect statistics about the behavior of visitors to its websites. For instance, Gentle Genie Rug Care may track the ratio of desktop vs mobile traffic visiting  bnecreative.com. Gentle Genie Rug Care may display this information publicly or provide it to others. However, Gentle Genie Rug Care does not disclose personally-identifying information other than as described below.

Protection of Certain Personally-Identifying Information

Gentle Genie Rug Care discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on {Business Name}’s behalf or to provide services available at Gentle Genie Rug Care’s websites, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using Gentle Genie Rug Care’s website, you consent to the transfer of such information to them. Gentle Genie Rug Care will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, Gentle Genie Rug Care discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when Gentle Genie Rug Care believes in good faith that disclosure is reasonably necessary to protect the property or rights of Gentle Genie Rug Care, third parties or the public at large.

Cookies

A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Gentle Genie Rug Care uses cookies to help Gentle Genie Rug Care identify and track visitors, their usage of Gentle Genie Rug Care websites, and their website access preferences. Gentle Genie Rug Care visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using Gentle Genie Rug Care’s websites, with the drawback that certain features of Gentle Genie Rug Care’s websites may not function properly without the aid of cookies.

How we use collected information

Gentle Genie Rug Care collects and uses Users personal information for the following purposes:

  • To personalize user experience – We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
  • To improve our Site – We continually strive to improve our website offerings based on the information and feedback we receive from you.
  • To improve customer service – Your information helps us to more effectively respond to your customer service requests and support needs.
  • To administer a content, promotion, survey or other Site featureTo send Users information they agreed to receive about topics we think will be of interest to them.
  • To send periodic emails – The email address Users provide will only be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Our Site is in compliance with PCI vulnerability standards in order to create as secure of an environment as possible for Users.

Sharing your personal information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third-party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

Third party websites

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.

Online Advertising We Use

Gentle Genie Rug Care may also uses 3rd party vendor re-marketing tracking cookies, including the Google Adwords tracking cookie. This means we will continue to show ads to you across the internet, specifically on the Google Content Network (GCN). As always we respect your privacy and are not collecting any identifiable information through the use of Google’s or any other 3rd party remarketing system.

The third-party vendors, including Google, whose services we use – will place cookies on web browsers in order to serve ads based on past visits to our website. – Third-party vendors, including Google, use cookies to serve ads based on a user’s prior visits to your website. This allows us to make special offers and continue to market our services to those who have shown interest in our service.

Changes to this privacy policy

Gentle Genie Rug Care has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

Gentle Genie Rug Care
33460 Furrow Court
Wildomar, CA 92595

This document was last updated on June 28, 2018